Privacy Policy

Last updated: November 2025

1. Introduction

The House Manager (“we”, “our”, or “us”) is a family-run business providing exceptional house management services carried out to exacting standards. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we handle information when you visit our website: www.thehousemanager.co.uk.

2. Information We Collect

We do not collect personal information directly through our website.
There are no contact forms, newsletter sign-ups, or user accounts that gather data.

The only information collected when you visit our website relates to cookies — small text files that may be placed on your device to ensure the website functions properly.

3. Cookies

Our website uses only essential cookies required for performance, functionality, or security.

  • We do not use cookies for analytics, advertising, or tracking.

  • You can control or delete cookies through your browser settings.

For more information about cookies, visit www.allaboutcookies.org.

4. How We Use Information

Because we do not collect personal data through the website, we do not process, share, or store any visitor information.

If you contact us directly by email or phone, we may use your information solely to respond to your enquiry.

5. Legal Basis for Processing

Where any personal data is provided directly (for example, via email correspondence), it is processed under the lawful basis of legitimate interests — to respond to and manage your enquiry.

6. Data Sharing and Security

We do not share your information with any third parties for marketing or analytics purposes.
Any personal information received directly from you is kept securely and only for as long as necessary to manage our communication.

7. International Transfers

We operate within the United Kingdom and do not transfer data outside the UK or European Economic Area (EEA).

8. Your Data Protection Rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

  • Request access to any personal data we may hold about you

  • Request correction or deletion of that data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us at:
📧 simon@thehousemanager.org.uk

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

The House Manager
📧 simon@thehousemanager.org.uk
🌐 www.thehousemanager.co.uk